Privacy Policy

Privacy Policy – KD Palace Hotel Jaisalmer

At KD Palace Hotel Jaisalmer, we truly respect your privacy and are committed to keeping your personal information safe. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our website or staying with us, you agree to the terms described below.


Information We Collect

Personal Information
When you book a room, make an inquiry, or check in with us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Payment Details

  • Residential Address

  • Valid Identification Proof (as required for check-in)

Non-Personal Information
We may also collect non-personal details, such as:

  • IP Address

  • Browser and Device Information

  • Pages Visited on Our Website

  • Date and Time of Access

Log Data
When you visit our website, your browser automatically shares information such as IP address, browser type, time spent, and pages visited. This helps us improve website performance and enhance your experience.


How We Use Your Information

For Service Delivery

  • Confirming and managing your bookings

  • Processing payments securely

  • Responding to your queries and providing updates

  • Verifying guest identity during check-in

For Service Improvement

  • Improving our website and guest services

  • Providing a personalized and comfortable experience


Sharing of Information

Trusted Third Parties
We may share your information with trusted partners only for purposes like:

  • Secure payment processing

  • IT and security support

  • Marketing and communication services

All our partners are required to keep your details confidential.

Promotional Use
We sometimes work with advertising partners like Google Ads and Meta (Facebook/Instagram) to show you relevant offers. These may use cookies or similar tools, which you can manage through your own account settings.

Legal Compliance
We may share your information if required by law or by government authorities.


Data Security

We use strong measures to protect your data, such as:

  • Encrypted data transfers

  • Secure hosting servers

  • Regular system checks

While we take every precaution, no online system can be 100% secure, so we encourage guests to also safeguard their own information.


Cookies Policy

Our website uses cookies (small text files) to remember your preferences and improve browsing. You may disable cookies in your browser, but some features may not work properly without them.


Children’s Privacy

We do not knowingly collect personal details from children under 13 years of age. If we find such data, we will remove it immediately. If you believe we may have collected such information, please contact us.


Your Rights

You have the right to:

  • Access your personal data

  • Request corrections if details are wrong

  • Ask us to delete your data (except where law requires retention)

  • Object to the use of your data for certain purposes

  • Withdraw your consent at any time

For any of these requests, please contact us at:
📧 info@kdpalacehoteljaisalmer.com


Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on our website. By continuing to use our services, you accept the updated terms.


Contact Us

If you have any questions or concerns about privacy, please reach us at:

📧 Email: info@kdpalacehoteljaisalmer.com
📞 Phone: +91-9799624946
🌐 Website: www.kdpalacehoteljaisalmer.com


Thank you for trusting KD Palace Hotel Jaisalmer. Your comfort and privacy are always our priority.